We were towed into Four Star Automotive/Four Star Truck Repair in South San Francisco; one of the owners Bruce Ferrario took care of us. The problem with the motor home was that when it was manufactured a wire had been routed incorrectly and the chassis rubbed it until it shorted the wire. The computer then shut the motor home down. The difficult part was find which wire and where the short was located. Bruce Ferrario was excellent to work with and very accommodating to us. He had us on the road early the next morning. We highly recommend Four Star Automotive/Truck Repair.
Glen and Sandy R.
Over a period of more than 10 years I have had three different cars serviced and repaired at Four Star Automotive with excellent service, but on two occasions they went above and beyond. I took my 2005 Buick Lesabre in for repair of the air conditioning system. They worked on the AC and thought it was repaired. I called shortly afterwards that the same problem was occurring. Bruce and Jeff said to bring it in and we will take care of the problem at no extra charge. I took it back in and they literally had to remove the dash, steering column and the AC unit under the hood to make the repair. After a week in the shop and sincere apologies for any inconvenience it had caused me it was working good as new. Additionally, they rented me a car while mine was being repaired. Because of the new parts, man hours and a rental, I really thought that there would be some charges, although they had said no charge-but no extra changes as they had promised. They both seemed to be pleased that they had brought so much satisfaction to me as a customer. In 55 years of driving in several states I have never had such good service as Four Star Automotive has given me and with great attitudes too. I’ll be back and will encourage others to use Four Star for all of their repairs and service.
Four Star Automotive provided us simply the best service and exceptional customer service! Our rental RV was stranded in San Francisco. Not only did Jeff pick us up at the airport after hours, but they got us right in and work diligently to get our RV out the next day! We are truly appreciative and will have all of our RV's serviced there.
I am a proud to be a long-time customer of Four Star Automotive in South San Francisco. The staff is always professional and courteous, and the service to my car is always first rate. I rely on them, trust them, and believe they are always doing the best they can do providing me with excellent customer service. AAA approved auto repair is lucky to have a professional relationship with Four Star Automotive.
Thank you for your excellent customer service on my VW Jetta. It was a pleasure meeting and working with each of you. I am so impressed with your services; I will definitely start bringing my cars in to you from now on. Thank you again and I actually look forward to the next time my car needs servicing instead of dreading it!
I came in for an oil change today. I just wanted to thank you for your great customer service, and say the quality of your work is superb.
Serving the Greater Bay Area since 1977
1405 San Mateo Ave South San Francisco
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